Permission

March 21, 2017

 

One of the first things you have to do to give someone permission to change their mind is to lower their defenses and prevent them from digging their heels in to the position they already staked out. If I immediately start to tell you all the ways in which you’re wrong, there’s no incentive for you to co-operate. – Arthur Markman, Psychology Professor

 

 

 

 

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